STORE POLICY

 

Customer Care

 

Nailogic strives to provide the level of service YOU would want! We are not perfect, and if we mess up or miss an order somehow we will work fast to fix it! Typically we ship end user orders next business day (Monday - Friday). Orders place on Friday, or over the weekend should ship Monday. If you are notified by email or text of an outage or a problem we will hold the order until we hear from you.
We generally ship using USPS Priority Mail or FedEx Ground

Wholesales and contract business orders sometimes takes up to two (2) weeks for order fulfillment. 

We are available by phone, email, or text any reasonable hour of the day. Should you have questions or an order issue don't be shy to be in touch. If you cannot find something on our website, again contact us directly.

You will find our representatives to be curtious and helpful.    


Privacy & Safety

Our Commitment to Privacy:

Nailogic is committed to supporting your privacy. To insure your privacy, we have posted this notice explaining how Nailogic uses the information collected. Our policy is consistent with every page of and found on every page of our website. We want you to feel completely secure when ordering from Nailogic.com.

Information we collect:

Our site exists to service our customers and allow them to fill their needs as easily as possible. This includes for online purchasing as well as email contact information, which allows us to easily provide support to our customers. We collect the following items of information: Name, address, telephone number, Email address, credit card information.

Wholesale Inquiries

We welcome inquiries regarding wholesale and contract opportunities. Wholesale and contract pricing is dependent on volume and frequency.
Please contact Rob Reiss, Xek, Inc., Nailogic by calling 540-291-1400
  ​

Payment Methods

Credit / Debit Cards  

Terms of Use

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. Be advised that you are fully responsible for use of this Site, including all financial charges and legal liability that you may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

All materials, including images, text, illustrations, designs, icons, photographs, downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for Nailogic use. No right, title or interest of any Site content is transferred to you as a result of downloading or copying. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Site Contents. The Contents on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.

Users of Nailogic.com Site are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than generally available third party web browsers.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

While Nailogic.com attempts to provide accurate product and pricing information, pricing or typographical errors may occur. Nailogic.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Nailogic.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Nailogic.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Xek, Inc. dba. Nailogic stands behind all the products we sell. If any product does not meet Nailogic’s standards of function and quality the product can be exchanged, credited, or refunded if postmarked within thirty days (30) of invoice date. Any chemical product which has been opened cannot be returned as it is not fit for resale. Kits may be returned for refund or credit if postmarked within seven (7) days of date of invoice only if the kit has not been opened. Upon receipt of the kit at Xek, Inc. the kit will be inspected to determine all components are present, unopened, and functional. All products need to be returned in their original packaging where applicable.

All returns must be accompanied with a "return authorization number" issued by Xek, Inc. To receive this number and to get instructions on how best to package products for return call, 540-291-1400. Please be reminded that shipping costs are not refundable.

Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL NAILOGIC.COM OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE NAILOGIC.COM WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF NAILOGIC.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL NAILOGIC.COM BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

Indemnification

You agree to defend, indemnify and hold harmless Nailogic.com and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of this Site. www.nailogic.com